Privacy Statement

Last updated: 12/20/2025

This Privacy Statement explains how AI-First Analytics, Inc. ("we," "us," or "our") collects, uses, and handles information in connection with SamtDB (the "Service").

This Privacy Statement applies to users worldwide, including users located in the European Union and the United Kingdom.

1. Information We Collect

Depending on how you use the Service, we may collect the following categories of information.

a. Information You Provide

  • Account information (such as name and email address)
  • Billing-related information (handled by third-party payment processors)
  • Data, queries, files, or other content you upload or submit to the Service ("Customer Data")
  • Communications with us (such as support requests or emails)

b. Automatically Collected Information

  • IP address
  • Browser type, device information, and operating system
  • Usage data (such as feature usage, timestamps, and interaction logs)

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and manage subscriptions
  • Improve functionality, performance, and reliability
  • Monitor usage, prevent abuse, and ensure security
  • Communicate with you regarding the Service
  • Enforce our Terms of Use
  • Comply with applicable legal obligations

3. Customer Data and Roles

You retain ownership of all Customer Data you submit to the Service.

We process Customer Data solely as necessary to provide, maintain, and improve the Service, in accordance with our Terms of Use. We do not sell Customer Data.

For purposes of applicable data protection laws:

  • We act as a data controller with respect to account, billing, and usage information.
  • We act as a data processor with respect to Customer Data processed on your behalf through the Service.

4. Legal Bases for Processing (EU/UK Users)

Where required by applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and UK GDPR, we process personal information based on the following legal grounds:

  • Contractual necessity – to provide the Service, manage accounts, and fulfill our contractual obligations
  • Legitimate interests – to operate, improve, secure, and monitor the Service, provided such interests do not override your rights
  • Legal obligations – to comply with applicable laws and regulations
  • Consent – where required, such as for optional communications

5. Billing and Payment Processing

Payments for the Service are processed by third-party payment processors, such as Stripe or Paddle, depending on your location and selected payment method.

We do not store full payment card information. Payment processors process billing information in accordance with their own privacy policies and applicable data protection laws.

6. Data Storage and Security

We use commercially reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.

However, no system is completely secure. You acknowledge that data loss, unauthorized access, or security breaches may occur, and we do not guarantee absolute security.

Access to information is limited to authorized personnel and service providers as necessary to operate the Service.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Statement, to operate the Service, or to comply with legal obligations.

We may delete information at any time, including after account termination, subject to legal and operational requirements.

8. Third-Party Services

We use third-party service providers to support the operation of the Service, including providers for:

  • Hosting and infrastructure
  • Analytics and monitoring
  • Payment processing

These providers may process information on our behalf under their own terms and privacy practices. We are not responsible for the privacy practices of third parties.

9. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where we or our service providers operate.

Where required by applicable law, we rely on appropriate safeguards, such as standard contractual clauses approved by the European Commission, to transfer personal data outside the European Economic Area or the United Kingdom.

10. Your Rights

Depending on your jurisdiction, including under the GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

You may exercise these rights by contacting us using the information below. We may need to verify your identity before responding.

You also have the right to lodge a complaint with a supervisory authority in your place of residence or work.

11. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Statement.

13. Contact Information

AI-First Analytics, Inc.
aifirstanalytics@gmail.com
Headquartered in New York, USA
Incorporated in Delaware